Privacy Policy

TurboFragger ("we", "us", or "our") operates the website turbofragger.xyz. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using turbofragger.xyz, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

• Contact forms: name, email address, and message content when you contact us via the website.
• Newsletter subscription: email address when you subscribe to our mailing list.
• Tournament registration: team name, captain name, email address, and game preferences when registering for a tournament.
• Contributor applications: name, email, and any information you include in your application message.

1.2 Information Collected Automatically

When you visit turbofragger.xyz, our web server and analytics tools may automatically collect:

• IP address and approximate geographic location (country/state level)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search query
• Device type (desktop, mobile, tablet)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Please refer to our Cookie Policy for full details on the types of cookies we use and how to manage them.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries, messages, and support requests.
• To send you our newsletter and gaming content updates (only if you have subscribed).
• To process and confirm tournament registrations.
• To improve the content, functionality, and performance of turbofragger.xyz.
• To analyse website traffic and user behaviour using aggregated, anonymised data.
• To comply with legal obligations under Australian law.
• To detect and prevent fraudulent or abusive activity.

3. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: where you have given explicit consent (e.g., newsletter subscription, cookie acceptance).
• Legitimate interests: to operate and improve our website and services.
• Legal obligation: where processing is required to comply with Australian law.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: trusted third-party vendors who assist us in operating our website (e.g., email delivery services, analytics providers), subject to confidentiality agreements.
• Tournament co-organisers: where you register for a jointly organised event, we may share your registration details with the co-organiser solely for event management purposes.
• Legal authorities: where required by law, court order, or regulatory authority in Australia.

Any third parties we engage are required to handle your data in accordance with Australian privacy law.

5. Data Storage and Security

Your personal information is stored on servers located in Australia. We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security reviews to protect your data against unauthorised access, alteration, disclosure, or destruction.

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

• Contact form submissions: retained for up to 2 years.
• Newsletter subscriber data: retained until you unsubscribe.
• Tournament registration data: retained for up to 1 year after the event.
• Website analytics data: retained in anonymised form for up to 3 years.

7. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

TurboFragger is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

9. Links to Third-Party Websites

Our website may contain links to external sites (e.g., game developer websites, tournament platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of turbofragger.xyz after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Post: TurboFragger, Level 4, 80 George Street, Sydney NSW 2000, Australia
• Online: Contact Form